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Question about an order, a custom design, or a delivery? Send us a message and we'll come back to you within one business day — usually much sooner.

✉️Email Us lgsignboards@gmail.com 💬Send a Message Use the form below — reply within 1 business day
📍Our Address 30 N Gould St Ste R
Sheridan, WY 82801
⏱️Response Time Within 1 business day, Mon–Fri

Send us a message

Tell us what you need. If it's about an existing order, include your order number and we'll pull it up before replying.

Logo, reference image, or a photo of a damaged sign. Max 10 MB.

We use your details only to answer your enquiry. See our Privacy Policy.

Contact Details

Phone / WhatsApp +1 (000) 000-0000
Mailing Address LG Sign Board
30 N Gould St Ste R
Sheridan, WY 82801
United States
View on Google Maps →

When We Reply

Monday – FridayWithin 1 business day
SaturdayLimited
SundayClosed
Design proofsWithin 24 hours
Damaged or faulty sign?

Claims must be raised within 3 days of delivery. Choose "Damaged or faulty sign" above and attach clear photos of the sign and the outer packaging — plus a short video if it isn't lighting. Full details in our Refund & Return Policy.

Before You Write

Shipping times Shipping Policy →
Returns & warranty Refund & Return Policy →
Track your order My Account →

Common Questions

How quickly will you reply?

Within one business day, Monday to Friday, and usually within a few hours. Design proofs for new custom orders go out within 24 hours of your order.

Where's my order?

Your tracking number is emailed the day your sign ships. Tracking can take 24 to 48 hours to show its first scan, which is normal. If it hasn't updated for more than 5 business days, message us with your order number and we'll open a carrier investigation on your behalf.

Can I change my order after placing it?

Yes — as long as you haven't approved your digital proof yet. Revisions at proof stage are free and unlimited. Once you approve the proof, materials are cut and the design is locked, so message us as soon as possible if something needs changing.

Can you quote a custom logo sign?

Yes, and the quote is free. Send your logo through the form above — vector, PNG, JPG, or even a clear photo of printed signage. You'll get a price plus a visual mockup within 24 hours, with nothing charged until you approve it.

Do you take trade or bulk orders?

We do. Choose "Bulk / trade / wholesale" above and tell us roughly how many units and your timeline, and we'll come back with trade pricing.

My sign arrived damaged — what now?

Contact us within 3 days of delivery with photos of the sign and the outer packaging. Once verified, we produce and ship a brand-new replacement free of charge, including shipping.

🚚
Free US ShippingOn every order
🎨
Free Mockup in 24hBefore you pay
🛡️
2-Year WarrantyOn all electronics
Handmade to OrderNever mass-produced

Hand-bent LED neon signs, made to order in the USA since 2021. Every sign gets a free visual proof before a single thing is cut.

30 N Gould St Ste R
Sheridan, WY 82801, USA
lgsignboards@gmail.com
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